Building a Customer Service Mindset

This course is delivered over a four hour active learning workshop featuring interactive discussion and application of key concepts to participant’s own business context using the Mind MASTERY ™ Discovery Tool and action planning. 

Workshop topics include:

• Customer service state-of-the-art: What does it look like?
• Neuroleadership 101: The impact of threat and reward
• Introduction to Mater’s Mind MASTERY model
• Discovery Time: The 7 mind MASTERY building blocks and how they apply to your business.
• Action planning

8 am—12 pm

Mater Education
631 Stanley Street, Classroom 1
South Brisbane Campus

For more information and a campus map visit the contact page.

$264 (incl. GST)
10% discount available for Mater People

If you’d like to learn more about this course and future course offerings, please submit the form below.