HLT37315 Certificate III in Health Administration

Develop the essential skills to support the day-to-day operations of a healthcare practice with a Certificate III in Health Administration from Mater Education.

This course will provide you with the necessary training to work in administrative roles across a range of healthcare settings, such as hospitals, specialist and general practices, aged care facilities, dentists, and allied health professions.

Whether you want to work in the healthcare industry, or you’re already employed in a healthcare role and looking to upskill, earning a health administration qualification will give you a competitive edge.

You’ll have a range of possible career pathways to choose from upon graduating, including:

  • Medical receptionist
  • Medical administration
  • Ward clerk
  • Medical records clerk
  • Medical secretary.

HLT37315 Certificate III in Health Administration is a nationally recognised qualification. The course is delivered through a combination of campus-based workshops and assessments that allow students to develop relevant skills in simulated workplace environments while advancing their clinical knowledge. 

Enrol in this health administration course online today.

Register for Mater Education's very first Virtual Open Day! Learn about the exciting healthcare courses available to you.

Our Virtual Open Day offers you an online alternative to attending our Open Day on campus. On the day, you'll be able to:

  • Explore our campus and see the facilities available to you.
  • Learn more about Mater Education's range of healthcare courses.
  • Connect with our Student Services team to answer any questions you have about studying with Mater Education.
  • Submit your application to study!
 

Register here so we can send you all the details on Thursday 21 May!

Learning outcome

On successful completion you will graduate with a HLT37315 Certificate III in Health Administration qualification that will carry the Nationally Recognised Training logo.

Should you leave the course before your completion you will receive a Statement of Attainment for any units of competence that have been successfully completed, and where tuition fees have been paid in full.

Entry requirements

Mater Education wants everyone enrolled into the program to have every opportunity to succeed at their study. Our program is dynamic, and delivered in a way that caters to all learning styles.

When applications are open, you will need to complete an online application including:

1. Addressing the following three criteria:

  • What motivates you to pursue a career in healthcare at this time?
  • Why do you think the Mater Education program would suit you?
  • How do you plan to balance your life, work and full-time study commitments while undertaking the health administration program?

2.  Details of your work history and voluntary experience

3.  Details of any prior education, including copies of any qualifications, Statements of Attainment or a transcript of completed study and/or your Senior Secondary Certificate of Education awarded for the completion of year 12.
 

Selection

Applicants that address the defined criteria as published and whose answers are clear and informative will progress to the next stage. 

Stage 1: To set you up for success, we'll ask you to undergo a language, literacy and numeracy (LLN) evaluation before starting the program. The LLN evaluation will give us an insight into your reading, writing and numeracy skills, and help us plan any extra support you may need to succeed in the program. 

Stage 2: Applicants who display competence at or above Exit Level 2 in the Australian Core Skills Framework (ACSF) in both reading and numeracy will be invited to an interview.


Additional requirements

Resources:
Students will require access to a reliable internet connection enabling access to Mater Education’s virtual learning environment, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player.

Read more about resource requirements here.

Find out more about this course

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If you’d like to learn more about this course and future course offerings, please submit the form below.



Expression of Interest

Please complete the following form to submit an expression of interest.

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Cost

Full Fee-paying student—$3,000

View the schedule of fees for students in 2020.

Funding for school leavers—Free tafe funding
If you are a Queensland resident, have graduated Year 12 with a Queensland Certificate of Education (QCE) and plan to begin studies within the next calendar year, you may be eligible for the Free tafe funding for this Certificate course. For more information about eligibility go to Department of Employment, Small Business and Training information page.

Additional funding—Certificate 3 Guarantee
This qualification is approved for subsidies under the Queensland Government's Certificate 3 Guarantee program. Certificate 3 Guarantee provides a government subsidy to allow eligible Queenslanders to obtain their first post-school Certificate III level qualification. To be eligible for the Certificate 3 Guarantee funded by the Queensland Government you must meet the eligibility criteria, as outlined below. 

Non-concessional student Co-Contribution—$390
Concessional student Co-Contribution—$78

To be eligible for the Certificate 3 Guarantee you must meet the following criteria:

  • not hold or be currently enrolled in a certificate III or higher level qualification (does not include qualifications completed in secondary school)
  • be 15 years or older
  • have completed or left secondary school
  • be an Australian citizen or permanent resident residing in Queensland, or New Zealand citizen permanently residing in Queensland (including humanitarian entrants), or a temporary resident with the necessary visa and work permits on the pathway to permanent residency.

For more information about eligibility go to Certificate 3 Guarantee Student Fact Sheet or the Certificate 3 Guarantee FAQs.

You are eligible for the concession fee if you are eligible for subsidised training, and are listed on an Australian Government Low Income Health Care Card or Pensioner Concession Card, if you are Aboriginal or Torres Strait Islander, you hold a Department of Veterans' Affairs Pensioner Concession Card, or if you have a disability.

Students will no longer be eligible for a government subsidised training place under the Certificate 3 Guarantee program once they complete the qualification.

Mater Education offers a payment plan for the Certificate III in Health Administration course fees, for full fee paying students. To pay your fees this way you’ll need to make three to five non-refundable payments the first before the start of the course. There are no administration fees or interest charges, and no extra charges for credit card payments. If you’re eligible for the Certificate 3 Guarantee, fees must be paid upon enrolment.
 

Cancellation and refund policy

Mater Education will provide you with online course materials via our Learning Management System at enrolment but after relevant fees have been paid.

Should you change your mind prior to commencing the program (i.e. you do not access the course materials), a full refund will apply less a $35 administration fee. 

If you access the course materials at any time and then change your mind, Mater Education is not obliged to provide you with a refund.
 

Vocational placement consolidates your knowledge within the real or simulated healthcare environment by giving you the opportunity to apply theory to practice. It happens at the end of the course at one of Mater’s hospitals.
 
Your three - five day placement could be in:

  • acute medical
  • acute surgical
  • acute rehabilitation
  • perioperative
  • ward services.

On completion you’ll graduate with a HLT33115 Certificate III in Health Services Assistance qualification that will carry the Nationally Recognised Training logo. Should you leave the course before you complete it, you’ll receive a Statement of Attainment for any units of competence you’ve completed.

Course outline

This qualification comprises 13 units in total, including 5 core units and 8 elective units. 

Core Units
BSBMED301 - Interpret and apply medical terminology appropriately
CHCDIV001 - Work with diverse people
HLTWHS001 - Participate in workplace health and safety
HLTINF001 - Comply with infection prevention and control policies and procedures
CHCCOM005 - Communicate and work in health or community services

Elective units offered at Mater Education
BSBMED302 - Prepare and process medical accounts
BSBMED303 - Maintain patient records
BSBFIA301 - Maintain Financial Records
BSBCUS301 - Deliver and monitor a service to customers
CHCCCS020 - Respond effectively to behaviours of concern
BSBMED305 - Apply the principles of confidentiality, privacy and security within the medical environment
BSBFLM312 - Contribute to team effectiveness
BSBWOR301 - Organise personal work priorities and development

 

Program delivery, duration and dates

Delivery
Campus based workshop hours: 8.30 — 3.30 pm

Delivery is through a blended mode with campus based workshops complemented with online resources and assessments that allow the student the ability to apply the assessments within a current workplace or within our simulated workplace environments. 

Duration
Students must complete three workshops, each comprising four day workshops. Each workshop is offered every six to eight weeks throughout the year.  

Students must commence with Workshop 1, but then can select either Workshop 2 or 3 in the order they wish to complete the program.

Participants can take up to six months to complete the program. 

Workshop 1
Four days covering topics core to health administration. This workshop is also equal to the Medical Administration short course Mater Education delivers. 

Workshop 2
Four days covering topics including communication, work health and safety and responding to difficult situations.

Workshop 3
Four days covering topics including team work, planning, maintaining financial records, and diversity.


If you have successfully completed Workshop 1 with Mater Education or another provider, you can apply for credit. You will then only need to complete Workshop 2 and 3 to obtain the qualification. To apply for credit or recognition for previously completed relevant study, please contact our Student Services team on 07 3163 3777.
 

View the timetable of workshops in 2020.

Scholarships

Mater Education is proud to offer rare scholarship opportunities for some eligible students from an Indigenous or refugee background, as well as those facing financial hardship.

Scholarships are awarded on merit, and are available to eligible students commencing in the January or July intake.

If you think you are eligible, we encourage you to apply for the course and make a clear note in your application form that you’re also applying for the scholarship (list under “other relevant information”).

The successful recipient will need to demonstrate satisfactory completion of each semester and continuous enrolment to retain the scholarship.

All scholarship applications must be received no later than four weeks prior to the course commencement date. No late applications will be accepted.

Indigenous applicants

Indigenous applicants are invited to submit an Indigenous background Scholarship application letter outlining their cultural background (with confirmed Aboriginal and Torres Strait Islander Identity), goals and aspirations and a copy of achievements thus far. Two written referee reports (one professional and one personal) should also be included.

Students seeking scholarship on the basis of being of Aboriginal or Torres Strait Islander descent will be considered eligible if they can provide one of the forms of evidence below: 

  • a letter stamped with the common seal and signed by board members of an Aboriginal and/or Torres Strait Islander Land Council, or 
  • a letter stamped with the common seal and signed by a delegate of an incorporated Aboriginal and/or Torres Strait Islander organisation 
  • a copy of their birth certificate and a copy of their parent/s confirmation of Aboriginality via one of the two forms of evidence above 
  • a Statutory declaration witnessed by an authorised witness which included the applicants declaration that they: 
  1. 1. Are of Aboriginal and Torres Strait Islander descent; and 
  2. 2. Identify as an Aboriginal and Torres Strait Islander; and 
  3. 3. Is accepted as an Aboriginal and Torres Strait Islander within the community where they reside. 
*Students may be directed to the Australian Institute of Aboriginal and Torres Strait Islander Studies website to help them with locating the relevant information and documents


Refugee background applicants
Applicants with a refugee background are invited to submit a refugee background scholarship application letter which outlining their cultural background, goals and aspirations and a copy of achievements thus far. Two written referee reports (one professional and one personal) should also be included.

Students seeking scholarship on the basis of being of refugee status will be considered eligible if they can provide one of the forms of evidence below: 

  • an Australian Permanent Humanitarian Visa 
  • a Visa Entitlement Verification Online (VEVO) check 
  • refugee documentation from the Department of Immigration and Border Protection/Department of Home Affairs. 
*An Immicard will not be accepted as evidence


Financial hardship applicants
Applicants who are facing financial hardship are invited to submit a scholarship application letter outlining their current financial situation, goals and aspirations and a copy of achievements thus far. Two written referee reports (one professional and one personal) should also be included.

Students seeking scholarship on the basis of financial hardship will be considered eligible if they are an Australian or New Zealand citizen and can provide evidence that fall under one of the categories below: 

  • They hold an Australian Government low-income health care card. Eligible cards include: 
    • Centrelink Health Care Card 
    • Centrelink Pensioner Concession Card
    • Department of Veteran Affairs Health Card.
*They must provide a copy that shows a current expiry date, full name, and address (or indicates their relationship to the person whose name and address is listed). 
 
  • If they live independently and support themselves in full, with an annual income of under $37 000, and can provide: 
    • A written explanation of why they don’t receive Centrelink benefits
    • An ATO Notice of Assessment for the last financial year AND 
    • Their last three payslips.
 
  • They receive Australian government income support from Centrelink or the Department of Veteran Affairs. Eligible payment types include: 
    • Youth Allowance (Access and Equity Scholarship Application Procedure Release date: 08 Jun 2020 Printed and local copies are uncontrolled – always refer to the Mater Document Centre 3 of 9) 
    • Newstart Allowance
    • ‚ÄčAustudy 
    • ABSTUDY 
    • Disability Support Pension
    • Carer Payment (Excluding: Family Tax Benefit Part A or B, Childcare Benefits and/or Carer Allowance).
*Applicants must provide a recent statement (less than 3 months old) that shows date issued, full name and address (or indicates their relationship to the person whose name and address is listed). A low-income healthcare card is preferred to a Parenting Payment statement. If a Parenting Payment statement is provided, it must indicate the maximum Parenting Payment rate. Bank statements will not be accepted as evidence.

 

This qualification is approved for subsidies under the Queensland Government’s Certificate 3 Guarantee program. Certificate 3 Guarantee provides a government subsidy to allow eligible Queenslanders to obtain their first post-school Certificate III level qualification. To be eligible for the Certificate 3 Guarantee funded by the Queensland Government you must meet eligibility criteria. For more information on the Certificate 3 Guarantee program and eligibility criteria go to the Costs section on this page.
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