CHC33015 Certificate III in Individual Support

Mater Education’s Individual Support course gives you the opportunity to gain the skills and knowledge you need to work within community or residential aged care setting, in various roles including:

  • respite care worker
  • support worker
  • home help worker
  • direct care worker
  • personal carer
  • personal care worker
  • personal care assistant (PCA).

You'll study and train onsite at Mater’s world-class clinical simulation facility, where industry-trained experts and educators will help you learn through a practical, problem solving approach.

On successful completion, you’ll graduate with a CHC33015 Certificate III in Individual Support (Aging) qualification, and be ready to pursue a rewarding career.

2020 Open Day and Information Sessions:

Come and check out our world-class clinical simulation and learning facilities, and chat to real students and educators about our practical courses and what it's like to study onsite in a real hospital environment! We'll host regular info sessions throughout the day, so you can find out about funding, fees and eligibility requirements.

See event details and register your attendance:


Entry requirements

Mater Education wants everyone enrolled into the program to have every opportunity to succeed at their study. Our program is dynamic, and delivered in a way that caters to all learning styles.

When applications are open, you will need to complete an online application including:

1. addressing the following three criteria:

  • What motivates you to pursue a career in healthcare at this time?
  • Why do you think the Mater Education program would suit you?
  • How do you plan to balance your life, work and full-time study commitments while undertaking the individual support program?

2.  details of your work history and voluntary experience

3. details of any prior education, including copies of any qualifications, statements of attainment or a transcript of completed study and/or your Senior Secondary Certificate of Education awarded for the completion of year 12.

Applicants that address the defined criteria as published and whose answers are clear and informative will progress to the next stage. 

Stage 1: To set you up for success, we'll ask you to undergo a language, literacy and numeracy (LLN) evaluation before starting the program. The LLN evaluation will give us an insight into your reading, writing and numeracy skills, and help us plan any extra support you may need to succeed in the program.

Stage 2: Applicants who display competence at or above Exit Level 2 in the Australian Core Skills Framework (ACSF) in both reading and numeracy will be invited to an interview, and complete a written assessment at Mater Education.

To work in the healthcare sector you need to be responsible, physically fit, mentally alert and practical. You also need to be able to carry out all of the physical activities that are a part of caring for someone.

Certificates and permits
Confirmation of your enrolment as an Individual Support student is subject to the completion of a criminal history check (Fit2Work).

You need to be immunised, or in the process of being vaccinated, for the following communicable diseases:

  • Hepatitis B
  • Varicella (chicken pox)
  • MMR (measles, mumps and rubella)
  • Pertussis (whooping cough)
  • Seasonal vaccinations (influenza) as required.

If you are applying for credit for your First Aid certification your CPR currency must be up to date for the duration of the program. 


Students will require access to a reliable internet connection enabling access to Mater Education’s virtual learning environment, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player.

Read more about resource requirements here.

Come and learn about funding, fees and eligibility requirements, check out our world-class clinical simulation and learning facilities, and chat to real students and educators about what it's like to study onsite in a real hospital environment.

Click here for event details and to register your attendance

Find out more about this course

If you’d like to learn more about this course and future course offerings, please submit the form below.

Expression of Interest

Please complete the following form to submit an expression of interest.

Personal Details

Other Relevant Information

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Full Fee-paying student—$3,000

View the schedule of fees for students in 2020.

Mater Education offers a payment plan for the Individual Support course fees. To pay your fees this way you’ll need to make three to five non-refundable payments—the first before the start of the course. There are no administration fees or interest charges, and no extra charges for credit card payments. Please contact us to find out about our payment plan.

Additional costs

As part of your enrolment you may need to buy:

  • Textbooks and materials 
  • Mater Education Uniform shirt (approximately $60 - $80 per shirt)
  • Closed-in black shoes
  • Black business pants or knee-length black skirt (preferably with pockets)
  • Criminal history check 'Fit2Work' ($29)
  • CPR currency ($50 - $60)
  • Any additional vaccinations you may require

Cancellation and refund policy.

Vocational placement

Vocational placement consolidates your knowledge within the real healthcare environment by giving you the opportunity to apply theory to practice. It happens at the end of the course and must be successfully completed to achieve an award.
Your placement could be in an:

  • aged care facility, or
  • community care centre.

Learning outcome

On successful completion you’ll graduate with a CHC33015 Certificate III in Individual Support qualification that will carry the Nationally Recognised Training logo. Should you leave the course before you complete it, you’ll receive a Statement of Attainment for any units of competency you’ve successfully completed and where your course fees have been paid in full.

Course outline

This qualification comprises 13 Units of Competency.

Core units

CHCCCS015 Provide individualised support
This unit describes the skills and knowledge required to organise, provide and monitor support services within the limits established by an individualised plan. The individualised plan refers to the support or service provision plan developed for the individual accessing the service and may have many different names in different organisations. This unit applies to workers who provide support under direct or indirect supervision in any community services or health context.

CHCCCS023 Support independence and well being
This unit describes the skills and knowledge required to provide individualised services in ways that support independence, as well as, physical and emotional wellbeing. This unit applies to workers in a range of community services contexts who provide frontline support services within the context of an established individualised plan.

CHCCOM005 Communicate and work in health or community services
This unit gives you the skills and knowledge you need to work effectively in a health setting with clients, staff, visitors, suppliers and others to meet established work requirements.

CHCDIV001 Work with diverse people
This unit gives you the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations.

CHCLEG001 Work legally and ethically
This unit describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role. This unit applies to community services and health workers who play a proactive role in identifying and meeting their legal and ethical responsibilities.

HLTAAP001 Recognise healthy body systems
This unit provides the basic level of knowledge of anatomy and physiology needed to recognise healthy body systems.

HLTWHS002 Follow safe work practices for direct client care
This unit describes the skills and knowledge required for a worker to participate in safe work practices to ensure their own health and safety, and that of others in work environments that involve caring directly for clients. It has a focus on maintaining safety of the worker, the people being supported and other community members.

Compulsory Elective units for ageing specialisation 

CHCAGE001 Facilitate the empowerment of older people
This unit describes the skills and knowledge required to respond to the goals and aspirations of older people and provide support services in a manner that focuses on improving health outcomes and quality of life, using a person-centred approach. This unit applies to support workers in residential or community contexts.

CHCAGE005 Provide support to people living with dementia
This unit describes the skills and knowledge required to provide person-centred care and support to people living with dementia. It involves following and contributing to an established individual plan.This unit applies to workers in a residential or community context, including family homes. Work performed requires some discretion and judgement and may be carried out under regular direct or indirect supervision.

CHCCCS011 Meet personal support needs
This unit describes the skills and knowledge required to determine and respond to an individual’s physical personal support needs and to support activities of daily living.

Elective units

HLTINF001 Comply with infection prevention and control policies and procedures
This unit describes the skills and knowledge required to follow organisational infection prevention and control procedures, including implementing standard and transmission-based precautions and responding to infection risks.

HLTAID003 Provide first aid
This unit describes the skills and knowledge you need to provide a first aid response to a casualty.

BSBMED301 Interpret and apply medical terminology appropriately
This unit contains the knowledge and skills you need to:

  • understand and respond to instructions
  • carry out routine tasks and communicate with a range of internal/external clients in a medical environment
  • use appropriate medical terminology.

Duration and dates

This course is delivered over 22 weeks. Classes are held 2.5 days per week, except for your vocational experience which will run five days per week, over three consecutive weeks. Part of the course involves self-directed study, with tutorials available to help with your learning.

Class timetables
View the indicative timetables for students commencing study in:

Come and check out our facilities, speak to students and educations and ask as many questions as you need!

Apply for upcoming dates

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Certificate III in Individual Support - 2020 JUL South Brisbane Apply Now