High Value Conversations

The High Value Conversations course is designed to create an important cultural and transformational shift that empowers employees to have open conversations with colleagues, question unsafe behaviour –regardless of their status– and ensure safety is prioritised.

Initially developed for use within a healthcare setting, the High Value Conversations course principles are transferrable to most organisations and workplaces that are seeking to create a transformational cultural shift through the way conversations are conducted.

Who should attend?
This course is designed for any employee within an organisation looking to develop their communication skills.
Course structure and assessment

This course is delivered over a four hour active learning workshop featuring interactive discussion and application of High Value Conversation principles to the participant's own professional context.

Workshop topics include:

  • Elements of a culture of engagement – motivation, accountability and psychological safety
  • Developing practical skills and methods to improve the communication process
  • Role of the receiver in communicating for impact
  • Application of conversational methodology to escalate concerns
Accreditation
Participants will receive a Certificate of Attendance, sent electronically.
Professional organisations may recognise this course for CPD accredited points.
Duration

8 am - 12 pm

Location

Mater Education
631 Stanley Street, Classroom 1
South Brisbane Campus

For more information and a campus map visit the contact page.

Cost

If you’d like to learn more about this course and future course offerings, please submit the form below.

 

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You may also be interested in our following courses:
Your Resilience Roadmap
Building a Customer Service Mindset
Find out more about this course

Register for upcoming dates

Date Location Cost Actions
10 Sep 2020 South Brisbane $264.00 Apply Now
17 Nov 2020 South Brisbane $264.00 Apply Now