Medical Administration

Do you have what it takes to be the face of healthcare? Have you thought about a career in one of the most secure and in-demand industries?

Yes? Then this course is for you.

Mater Education gives you the opportunity to gain the knowledge and skills you need to work in medical reception and administration. Even if you already work in a similar role, this course will give you the chance to expand and formalise your current skills and knowledge.

Career pathways

The knowledge and skills you learn in this course will prepare you for roles including:

  • medical receptionist (for both public and private practices)
  • medical administration
  • ward clerk
  • medical records clerk
  • medical secretary.

You'll be taught by content experts, and you will receive a statement of attainment for the accredited units you complete successfully.

Course outline

Medical terminology unit is online, and you can access trainer support at workshops and during business hours. Other topics include:

  • customer service, communication, policy and procedures (workshop one)
  • medical records, privacy and confidentiality, and appointment booking (workshop two)
  • billing processes, Medicare, and private health insurance (workshop three)

Units of competency included in course:

  • BSBMED302 Prepare and process medical accounts
  • BSBMED303 Maintain patient records
  • BSBMED301 Interpret and apply medical terminology appropriately
  • BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment
  • BSBCUS301 Deliver and monitor a service to customers
If you have successfully completed any of the above units, please contact us before applying and paying for the course. You will need to enrol through a different process, to ensure you don't pay for the unit/s you don't need. 

Learning Outcome

Your statement of attainment will be recognised for credit into the following qualifications:

  • HLT37315 - Certificate III Health Administration

  • BSB31115 - Certificate III Business Administration – Medical

  • HLT33015 - Certificate III in Allied Health Assistance

Duration & Cost

The course is delivered in three full-day workshops (9.00 am – 3.30 pm), and includes online learning for independent study.

The course may be held over:

  • three consecutive days, or
  • one day per week over three consecutive weeks.

$600 including:

  • interactive participant manual
  • online resources
  • support from content experts
  • tea and coffee.


This course is held at Mater's South Brisbane Campus. (See the map on the contact page for more information.)
We’ll let you know the building and room location when you enrol.

Apply Now

NB: the program may be held over three consecutive days, or three consecutive weeks (one day per week).

Start Date End Date Location Cost Actions
02 Oct 2018 04 Oct 2018 SOUTH BRISBANE $600.00 Apply Now
08 Oct 2018 22 Oct 2018 SOUTH BRISBANE $600.00 Apply Now
12 Nov 2018 14 Nov 2018 SOUTH BRISBANE $600.00 Apply Now
26 Nov 2018 10 Dec 2018 SOUTH BRISBANE $600.00 Apply Now

Expression of interest

Expression of Interest

Please complete the following form to submit an expression of interest.

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