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Simulation Services

Mater Education's range of simulation services are designed to help increase the efficiency, effectiveness and safety of healthcare facilities, and their service delivery.

We work with architects, engineers and facility managers to create fit-for-purpose healthcare facilities—whether a complex greenfield hospital development or simple ward refurbishment. We can provide advice and testing to help avoid costly variations throughout the project—from design and development, through to process testing and user-orientation upon completion.

We also support healthcare organisations to increase the effectiveness and efficiency of their operational systems, processes and service delivery, using immersive simulation to help develop a confident and competent workforce to ensure the best possible patient care. Our highly experienced simulation team will work with you to identify and respond to the specific needs of your organisation, and apply contemporary best-practice simulation and expert debriefing to rigorously test and enhance your processes, facilities and service delivery.
 

Our simulation services:

Prototype Consultation

Supporting facility and system design, through conceptual planning and prototype testing.

Planning and developing a new or refurbished healthcare facility can be an incredibly large-scale and highly complex operation.

We collaborate with architects, engineers and facility managers designers throughout the design phase to review layout, joinery, fixtures and fittings, and provide critical and constructive feedback on the clinical workflow and functionality of patient care spaces.

Using simulation, we can identify seemingly minor changes early in the design and prototyping phase that can improve the efficiency and quality of patient care, while avoiding costly alterations during construction.

Facilities Testing

Testing new facilities and services to ensure the original vision and design intent is translated at project completion.

When operating in a new facility or developing a new service offering, teething problems are an inevitable part of the process.

By simulating business operations in these new environments, we’re able to identify any potential issues that may arise during occupancy, and implement solutions before patients and staff are exposed to any unnecessary risk.

Systems Testing

Testing systems and processes to identify active and latent threats to operation.

The effectiveness and efficiency of operational systems and processes, patient care and human resourcing are important considerations which can often only be assessed when operations are “business as usual”. In a healthcare setting, this can pose a threat to staff and patient safety, as systems evolve and improve reactively.

To ensure care delivery and administrative processes are operating efficiently from the outset, we work with facilities' operational leaders, clinical teams and administrative personnel to simulate standard processes, workflows and systems and identify solutions to increase efficiency and safety of practice.
 

Procedure Rehearsal

Rehearsing complex and high-risk procedures to prepare and problem-solve for real events.

To maximise patient safety and eliminate risk, we facilitate surgical and procedural simulations in a highly realistic scenario. This allows the team to establish and overcome a multitude of potential complications prior to the real event.

We facilitate such rehearsals and provide intervention and rigorous debriefing to ensure teams are confident that any potential risk to patient safety has been addressed.

Experiential Orientation

Orientating staff to a new environment, whether a new service line or whole new facility.

Staff confidence is critical in a high-pressure healthcare environment, and can have a significant effect on a patient's safety and experience.

By working with staff across the facility, we can help to familiarise them with new procedures and equipment in a safe environment, with no risk to patients.

By increasing confidence, competence and preparedness among staff, we can directly impact clinical outcomes.