Medical Administration

Do you think you have what it takes to be the face of healthcare? If you want to build a career in one of the most secure and in-demand industries, then our Medical Administration course could be for you.

Mater Education can help you develop the capabilities needed to work in medical reception and administration. Even if you’re already employed in a similar role, completing medical administration training will give you the chance to expand and formalise your current skills and knowledge.

The abilities you’ll learn during the medical admin course will prepare you for a range of roles, including:

  • Medical receptionist (for both public and private practices)

  • Medical administration

  • Ward clerk

  • Medical records clerk

  • Medical secretary.

You'll be taught by industry experts while using the latest technology, facilities and terminology to ensure you can hit the ground running upon completion of the program. At the end of the course you’ll receive a Statement of Attainment for the accredited units you complete successfully.

Register for Mater Education's Virtual Open Day! Run over two full days from Tuesday 15 September - Wednesday 16 September,  learn about the exciting healthcare courses available to you.

On the day, we will provide you with an exclusive link to access our Open Day platform, where you'll be able to:

  • Browse our range of on-demand presentations.
  • Learn about Mater Education's range of healthcare courses.
  • Explore our campus and see the facilities available to you.
  • Connect with our Student Services team to answer any questions you have about studying with Mater Education.
  • Gain exclusive access to campus tours with our educators’
  • Submit your application to study!

Register here so we can send you all the details on Tuesday 15 September!


Course outline

The course is delivered on campus, with an online Medical Terminology learning module included which can be commenced prior to attending the workshops.

  • Medical terminology (online learning)
  • Customer service, communication, policy and procedures (workshop one)
  • Medical records, privacy and confidentiality, and appointment booking (workshop two)
  • Billing processes, Medicare, and private health insurance (workshop three)

You can access trainer support at each workshop and during business hours.


The course is delivered in four full-day workshops (8.15 am – 3.30 pm), and includes online learning for independent study.

The course may be held over:

  • four consecutive days, or
  • one day per week over four consecutive weeks.
Be sure to select your preferred course attendance when enrolling.


This course is held at Mater's South Brisbane Campus. (See the map on the contact page for more information.)
We’ll let you know the building and room location when you enrol.


$750 including:
  • interactive participant manual
  • online resources
  • support from industry experts
  • tea and coffee.

On enrolment and prior to attending your selected course Mater Education will provide you with online course materials via our Learning Management System.

Should you change your mind prior to commencing the program (i.e. you do not access the course materials), a full refund will apply less a $35 administration fee.

If you access the course material at any time and then change your mind, Mater Education is not obliged to provide you with a refund.

Units of competency and learning outcomes

The following units of competency are included in this course:

  • BSBMED302 Prepare and process medical accounts
  • BSBMED303 Maintain patient records
  • BSBMED301 Interpret and apply medical terminology appropriately
  • BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment
  • BSBCUS301 Deliver and monitor a service to customers

If you have successfully completed any of the above units previously, please contact us before applying and paying for the course. You will need to enrol through a different process, to ensure you don't pay for the unit/s you don't need.

Upon successful completion of the course, you will receive a Statement of Attainment, which will be recognised for credit into the following qualifications:

Find out more about this course

If you’d like to learn more about this course and future course offerings, please submit the form below.

Expression of Interest

Please complete the following form to submit an expression of interest.

Personal Details

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Come and check out our facilities, speak to students and educations and ask as many questions as you need!
Other courses you may be interested in

Start Date End Date Location Cost Actions
15 Feb 2021 08 Mar 2021 SOUTH BRISBANE $750.00 Apply Now