Certificate III in Individual Support (Ageing)
Are you passionate about helping older members of the community to live full and independent lives? By gaining qualifications to work as a carer in the health and community sector with Mater Education’s Certificate III in Individual Support (Ageing) course, you can open the door to a number of rewarding career pathways.
This nationally recognised course is delivered by our team of industry experts and experienced educators, and utilises cutting-edge clinical simulation to give you training that replicates real-life work environments.
The course will arm you with the skills and knowledge required to work in the following roles:
- respite care worker
- support worker
- home help worker
- direct care worker
- personal carer
- personal care worker
- personal care assistant.
As part of the course you will also have the chance to consolidate your newly acquired skills by undertaking a vocational placement in either a residential aged care home or a community care centre.
This qualification is approved for subsidies under JobTrainer, a jointly funded initiative of the Australian and state and territory governments and the Queensland Government's Certificate 3 Guarantee program. To be eligible for JobTrainer or the Certificate III Guarantee, you must meet eligibility criteria. For more information on the available funding options and criteria go to the Costs section on this page.
Mater Education wants everyone enrolled into the program to have every opportunity to succeed at their study. Our program is dynamic, and delivered in a way that caters to all learning styles.
When applications are open, you will need to complete an online application including:
1. addressing the following three criteria:
- What motivates you to pursue a career in healthcare at this time?
- Why do you think the Mater Education program would suit you?
- How do you plan to balance your life, work and full-time study commitments while undertaking the individual support program?
2. details of your work history and voluntary experience
3. details of any prior education, including copies of any qualifications, statements of attainment or a transcript of completed study and/or your Senior Secondary Certificate of Education awarded for the completion of year 12.
Applicants that address the defined criteria as published and whose answers are clear and informative will progress to the next stage.
Stage 1: To set you up for success, we'll ask you to undergo a language, literacy and numeracy (LLN) evaluation before starting the program. The LLN evaluation will give us an insight into your reading, writing and numeracy skills, and help us plan any extra support you may need to succeed in the program.
Stage 2: Applicants who display competence at or above Exit Level 2 in the Australian Core Skills Framework (ACSF) across all five core skills of learning, reading, writing, oral communication and numeracy will be invited to an interview.
To work in the healthcare sector you need to be responsible, physically fit, mentally alert and practical. You also need to be able to carry out all of the physical activities that are a part of caring for someone.
Certificates and permits
Confirmation of your enrolment as an Individual Support student is subject to the completion of a criminal history check (Fit2Work).
You need to be immunised, or in the process of being vaccinated, for the following communicable diseases:
- Hepatitis B
- Varicella (chicken pox)
- MMR (measles, mumps and rubella)
- Pertussis (whooping cough)
- Seasonal vaccinations (influenza) as required
If you are applying for credit for your First Aid certification your CPR currency must be up to date for the duration of the program.
Students will require access to a reliable internet connection enabling access to Mater Education’s virtual learning environment, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player.
Full Fee-paying student—$4 150
View the schedule of fees for students in 2021.
View the schedule of fees for students in 2022.
Government funding—Certificate 3 Guarantee
This qualification is approved for subsidies under the Queensland Government's Certificate 3 Guarantee program. Certificate 3 Guarantee provides a government subsidy to allow eligible Queenslanders to obtain their first post-school Certificate III level qualification. To be eligible for the Certificate 3 Guarantee funded by the Queensland Government you must meet the eligibility criteria, as outlined below.
Non-concessional student co-contribution—$854
Concessional student co-contribution—$442
Co-contribution is payable prior to commencement.
To be eligible for the Certificate 3 Guarantee you must meet the following criteria:
- not hold or be currently enrolled in a certificate III or higher level qualification (does not include qualifications completed in secondary school)
- be 15 years or older
- have completed or left secondary school
- be an Australian citizen or permanent resident residing in Queensland, or New Zealand citizen permanently residing in Queensland (including humanitarian entrants), or a temporary resident with the necessary visa and work permits on the pathway to permanent residency.
You are eligible for the concession fee if you are eligible for subsidised training, and are listed on an Australian Government Low Income Health Care Card or Pensioner Concession Card, if you are Aboriginal or Torres Strait Islander, you hold a Department of Veterans' Affairs Pensioner Concession Card, or if you have a disability.
Students will no longer be eligible for a government subsidised training place under the Certificate 3 Guarantee program once they complete the qualification.
Government funding - JobTrainer
This qualification is approved for subsidies under JobTrainer, a jointly funded initiative of the Australian and state and territory governments. JobTrainer provides a government subsidy to allow eligible Queenslanders to obtain a qualification currently in demand.
To be eligible for the JobTrainer funding you must meet the following criteria:
- Reside in Queensland, and
- be an Australian citizen or permanent resident residing in Queensland, or New Zealand citizen permanently residing in Queensland (including humanitarian entrants), or a temporary resident with the necessary visa and work permits on the pathway to permanent residency, and
- have finished school or no longer be at school (including homeschool), and
- not already be enrolled in training (includes VET an higher education courses), and
- have not previously completed a qualification funded under the JobTrainer fund.
For more information about eligibility, see our Certificate 3 Guarantee Fact Sheet, Queensland Government Certificate 3 Guarantee Student Fact Sheet, Certificate 3 Guarantee FAQs or JobTrainer Fact Sheet.
If you are not eligible for a subsidy Mater Education offers a payment plan for the Individual Support course fees. To pay your fees this way you’ll need to make three to five non-refundable payments—the first before the start of the course. There are no administration fees or interest charges, and no extra charges for credit card payments. Please contact us to find out about our payment plan.
As part of your enrolment you will need to buy:
- Mater Education Uniform shirt (approximately $60 - $80 per shirt)
- Closed-in black shoes
- Black business pants or knee-length black skirt (preferably with pockets)
- Criminal history check 'Fit2Work' ($29)
- Any additional vaccinations you may require
This course is delivered over 15 weeks plus placement months. Classes are delivered through a hybrid delivery, including both:
- Campus: Onsite at Mater Education campus (Up to two day per week*).
- Online: Theory sessions and tutorials delivered online (est. 10 hours per week).
Within these modes, a range of class styles are utilised, including classroom work, group discussions, tutorials, online videos, online sessions and practical simulation events.
- The Mater Education delivers classes between the hours of 8 am and 6 pm.
- Classes are typically between Monday to Friday.
- Students will be provided with a timetable for each term to assist in planning ahead for their training upon commencement.
View the indicative timetables and study expectations for students commencing study in:
Please note: Adjustments to the delivery mode may occur while COVID-19 restrictions remain in place. Theory sessions will move to an online delivery depending upon government restrictions and community expectations.
Mater Education is proud to offer rare scholarship opportunities for some eligible students from an Indigenous or refugee background, as well as those facing financial hardship.
Scholarships are awarded on merit, and are available to eligible students.
If you think you are eligible, we encourage you to apply for the course and make a clear note in your application form that you’re also applying for the scholarship (list under “other relevant information”).
Find out more about our scholarship opportunities here.
This qualification comprises 13 Units of Competency.
CHCCCS015 Provide individualised support
This unit describes the skills and knowledge required to organise, provide and monitor support services within the limits established by an individualised plan. The individualised plan refers to the support or service provision plan developed for the individual accessing the service and may have many different names in different organisations. This unit applies to workers who provide support under direct or indirect supervision in any community services or health context.
CHCCCS023 Support independence and well being
This unit describes the skills and knowledge required to provide individualised services in ways that support independence, as well as, physical and emotional wellbeing. This unit applies to workers in a range of community services contexts who provide frontline support services within the context of an established individualised plan.
CHCCOM005 Communicate and work in health or community services
This unit gives you the skills and knowledge you need to work effectively in a health setting with clients, staff, visitors, suppliers and others to meet established work requirements.
CHCDIV001 Work with diverse people
This unit gives you the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations.
CHCLEG001 Work legally and ethically
This unit describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role. This unit applies to community services and health workers who play a proactive role in identifying and meeting their legal and ethical responsibilities.
HLTAAP001 Recognise healthy body systems
This unit provides the basic level of knowledge of anatomy and physiology needed to recognise healthy body systems.
HLTWHS002 Follow safe work practices for direct client care
This unit describes the skills and knowledge required for a worker to participate in safe work practices to ensure their own health and safety, and that of others in work environments that involve caring directly for clients. It has a focus on maintaining safety of the worker, the people being supported and other community members.
Compulsory Elective units for ageing specialisation
CHCAGE001 Facilitate the empowerment of older people
This unit describes the skills and knowledge required to respond to the goals and aspirations of older people and provide support services in a manner that focuses on improving health outcomes and quality of life, using a person-centred approach. This unit applies to support workers in residential or community contexts.
CHCAGE005 Provide support to people living with dementia
This unit describes the skills and knowledge required to provide person-centred care and support to people living with dementia. It involves following and contributing to an established individual plan.This unit applies to workers in a residential or community context, including family homes. Work performed requires some discretion and judgement and may be carried out under regular direct or indirect supervision.
CHCCCS011 Meet personal support needs
This unit describes the skills and knowledge required to determine and respond to an individual’s physical personal support needs and to support activities of daily living.
HLTINF001 Comply with infection prevention and control policies and procedures
This unit describes the skills and knowledge required to follow organisational infection prevention and control procedures, including implementing standard and transmission-based precautions and responding to infection risks.
HLTAID011 Provide first aid
This unit describes the skills and knowledge you need to provide a first aid response to a casualty.
CHCCCS026 Transport individuals
This unit describes the skills and knowledge required to provide safe, timely and efficient transportation of people from one location to another at a particular site, or to other sites. This unit applies to workers in a range of settings where transporting people is a requirement of the work.
Mater Education has a dedicated Placement Team who will make arrangements for your mandatory placement as part of this program. You will undertake 120 hours of workplace experience placement in specialities including:
- aged care facility, or
- community care centre.
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