Certificate III in Health Administration

Career Start – General Training Pathway

Career Start is one of the Queensland Government’s core funded vocational education and training (VET) programs managed by the Department of Trade, Employment and Training (DTET).

Eligibility

Under Career Start, you may access up to two funded training places through one of the following options:

• a qualification in a certificate III under the general training pathway and an apprenticeship or traineeship. If the apprenticeship or traineeship is completed first, you are not eligible to access a general training pathway qualification under Career Start.
• two apprenticeships and traineeships in either a certificate II or III (school-based apprenticeships and traineeships are included in this total).

Note: Students who successfully complete this qualification under the General Training Pathway will no longer be entitled to access a subsidised training place.

To be eligible, you must:

Non-concessional students

• no longer be in school
• permanently live in Queensland
• be an Australian or New Zealand citizen, Australian permanent resident (includes humanitarian entrants), or a temporary resident with an eligible visa subclass
• not already have a certificate III or higher qualification completed within the last 10 years (qualifications completed as a school student, and foundation skills qualifications don't count)
• not be enrolled in another qualification, even if it's on hold or deferred, whether funded by Department of Trade, Employment and Training or not (foundation skills qualification don't count).

Concessional students

All of the above and at least one of the following criteria:

• hold a Health Care, Veteran, or Pensioner Concession Card, or are the partner or dependent of someone with such a card and are named on the card or
• have a Commonwealth form confirming eligibility for concessions under a Health Care, Veteran, or Pensioner Concession Card or
• identify as Aboriginal or Torres Strait Islander (First Nations people) or
• have a disability.

Scholarship students

A limited number of scholarship places are available to applicants who do not qualify for Career Start funding. Please refer to the scholarships tab for more information on eligibility criteria and how to apply.

If you are not eligible for a subsidy, Mater Education offers payment plans.

To pay your fees this way you’ll need to make non-refundable payments—the first before the start of the course. There are no administration fees or interest charges, and no extra charges for credit card payments. Please contact us for more information.

Co-contribution and refund information is available on our policies page.

View current fee schedule

Cancellation and refund policy

This course is delivered over 15 weeks. Classes are delivered through blended delivery, including: 

• Campus: Onsite at Mater Education campus, comprising of two face-to-face days delivered from 8.30am – 3.30pm.
• Online: Self-paced learning one-day per week.

Within these modes, a range of class styles are utilised, including classroom work, group discussions, tutorials, online videos, online sessions and practical simulation events. Students will also need to participate in self-directed learning (take responsibility for your own learning journey outside scheduled training sessions).

Class timetables

View the indicative timetables:

September 2026

This qualification comprises 13 units in total, including five core units and eight elective units.

Core Units

BSBMED301 - Interpret and apply medical terminology appropriately
This unit describes the skills and knowledge required to understand and respond to instructions; to carry out routine tasks and communicate with a range of internal/external clients in a medical environment; as well as use appropriate medical terminology.

CHCDIV001 - Work with diverse people
This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

HLTWHS001 - Participate in workplace health and safety
This unit describes the skills and knowledge required for workers to participate in safe work practices to ensure their own health and safety, and that of others.

HLTINF006 - Apply basic principles and practices of infection prevention and control
This unit describes the performance outcomes, skills and knowledge required to apply basic infection prevention and control principles in work settings including implementing standard and transmission-based precautions and responding to risks.

CHCCOM005 - Communicate and work in health or community services
This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers.

Elective units

Administration electives

BSBMED302 - Prepare and process medical accounts
This unit describes the skills and knowledge required to provide advice to patients regarding fee structures and process referrals, as well as prepare and process medical accounts for a range of patients.

BSBMED303 - Maintain patient records
This unit describes the skills and knowledge required to maintain patient records within an existing medical records management system, under the supervision of a senior receptionist or practice manager.

BSBTEC301 - Design and produce business documents
This unit describes the skills and knowledge required to design and produce various business documents and publications. It includes selecting and using a range of functions on a variety of computer applications.

Other electives

BSBOPS304 - Deliver and monitor a service to customers
This unit describes the skills and knowledge required to identify customer needs, deliver and monitor customer service and identify improvements in the provision of customer service.

CHCCCS020 - Respond effectively to behaviours of concern
This unit describes the skills and knowledge required to respond effectively to behaviours of concern of people. Skills are associated with handling difficult incidents rather than managing ongoing behaviour difficulties.

BSBMED305 - Apply the principles of confidentiality, privacy and security within the medical environment
This unit describes the skills and knowledge required to apply principles and procedures relating to confidentiality, privacy and security to own work within the medical environment.

CHCCCS010 – Maintain high standard of service
This unit describes the skills and knowledge to deliver and maintain a high standard of service.

HLTAID011 – Provide first aid
This unit describes the skills and knowledge required to provide a first aid response to a casualty in line with first aid guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peak clinical bodies.

Should you leave the course before your completion you will receive a Statement of Attainment for any units of competence that have been successfully completed, and where tuition fees have been paid in full.

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