Virtual via MS Teams90 minutes
Building a Customer Service Mindset
In this course, you will look through a brain-friendly lens at how customer service really works. Using Mater’s own Mind MASTERY™ Discovery Tool, explore how seven key neuroscience insights apply to your business.
OnlineThree individual sessions
Educating the Educators
Identify your strengths in your leadership approach, improve your skills of being an engaging leader while networking with others nationally.
High Value Conversations
The High Value Conversations course is designed to create an important cultural and transformational shift that empowers employees to have open conversations with colleagues, question unsafe behaviour and ensure safety is prioritised.
This workshop is designed to help participants conduct conversations with transparency and compassion.
This evidence-based, practical workshop answers these questions. Equip yourself with the tools you need to understand your stress responses and put into place your own roadmap to resilience.