HLT33115 Certificate III in Health Services Assistance

Mater Education’s Health Services Assistance course gives you the opportunity to gain the knowledge and skills you need to work in a dynamic health environment, helping health professional staff take care of clients in various roles including:

  • assistant in nursing
  • patient care attendant
  • personal carer
  • orderly
  • wards person.

You'll study and train onsite at Mater’s world-class clinical simulation facility, where a faculty of contemporary expert clinicians and educators will help you learn through a practical, problem solving approach.

On successful completion you’ll graduate with a HLT33115 Certificate III in Health Services Assistance qualification, and be ready to pursue a rewarding career.

Register for Mater Education's Virtual Open Day! Run over two full days from Tuesday 15 September - Wednesday 16 September,  learn about the exciting healthcare courses available to you.

On the day, we will provide you with an exclusive link to access our Open Day platform, where you'll be able to:

  • Browse our range of on-demand presentations.
  • Learn about Mater Education's range of healthcare courses.
  • Explore our campus and see the facilities available to you.
  • Connect with our Student Services team to answer any questions you have about studying with Mater Education.
  • Gain exclusive access to campus tours with our educators’
  • Submit your application to study!

Register here so we can send you all the details on Tuesday 15 September!


Entry requirements

Mater Education wants everyone enrolled into the program to have every opportunity to succeed at their study. Our program is dynamic, and delivered in a way that caters to all learning styles.

When applications are open, you will need to complete an online application including:

1. addressing the following three criteria:

  • What motivates you to pursue a career in healthcare at this time?
  • Why do you think the Mater Education program would suit you?
  • How do you plan to balance your life, work and full-time study commitments while undertaking the health services assistance program?

2.  details of your work history and voluntary experience

3. details of any prior education, including copies of any qualifications, statements of attainment or a transcript of completed study and/or your Senior Secondary Certificate of Education awarded for the completion of year 12.

Applicants that address the defined criteria as published and whose answers are clear and informative will progress to the next stage. 

Stage 1: To set you up for success, we'll ask you to undergo a language, literacy and numeracy (LLN) evaluation before starting the program. The LLN evaluation will give us an insight into your reading, writing and numeracy skills, and help us plan any extra support you may need to succeed in the program. 

Stage 2: Applicants who display competence at or above Exit Level 2 in the Australian Core Skills Framework (ACSF) across all five core skills of learning, reading, writing, oral communication and numeracy will be invited to an interview.

To be a health services assistant you need to be responsible, physically fit, mentally alert and practical. You also need to be able to carry out all of the physical activities that are a part of caring for someone.

Certificates and permits
Confirmation of your enrolment as a Health Services Assistant student is subject to the completion of a criminal history check (Fit2Work).

For students complete vocational placement in a child related area, you will also be required to obtain a Blue Card. This is free for students and will be discussed at the interview stage. (If you have any questions about Blue Card requirements, please contact us.)

You need to be immunised, or in the process of being vaccinated, for the following communicable diseases:

  • Hepatitis B
  • Varicella (chicken pox)
  • MMR (measles, mumps and rubella)
  • Pertussis (whooping cough)
  • Seasonal vaccinations (influenza) as required.

If you are applying for credit for your First Aid certification your CPR currency must be up to date for the duration of the program. 


Students will require access to a reliable internet connection enabling access to Mater Education’s virtual learning environment, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player.

Read more about resource requirements here.

2019 Information Evening and Open Days: 16 October

Come and learn about funding, fees and eligibility requirements, check out our world-class clinical simulation and learning facilities, and chat to real students and educators about what it's like to study onsite in a real hospital environment.

View details and register for upcoming events

Find out more about this course

Request more information

If you’d like to learn more about this course and future course offerings, please submit the form below.

Expression of Interest

Please complete the following form to submit an expression of interest.

Personal Details

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Full Fee-paying student—$3,950

View the schedule of fees for students in 2020.

Government funding—Certificate 3 Guarantee
This qualification is approved for subsidies under the Queensland Government's Certificate 3 Guarantee program. Certificate 3 Guarantee provides a government subsidy to allow eligible Queenslanders to obtain their first post-school Certificate III level qualification. To be eligible for the Certificate 3 Guarantee funded by the Queensland Government you must meet the eligibility criteria, as outlined below. 

Non-concessional student Co-Contribution—$1,185
Concessional student Co-Contribution—$592

Co-contribution is payable prior to commencement.

To be eligible for the Certificate 3 Guarantee you must meet the following criteria:

  • not hold or be currently enrolled in a certificate III or higher level qualification (does not include qualifications completed in secondary school)
  • be 15 years or older
  • have completed or left secondary school
  • be an Australian citizen or permanent resident residing in Queensland, or New Zealand citizen permanently residing in Queensland (including humanitarian entrants), or a temporary resident with the necessary visa and work permits on the pathway to permanent residency.

For more information about eligibility go to Certificate 3 Guarantee Student Fact Sheet or the Certificate 3 Guarantee FAQs.

You are eligible for the concession fee if you are eligible for subsidised training, and are listed on an Australian Government Low Income Health Care Card or Pensioner Concession Card, if you are Aboriginal or Torres Strait Islander, you hold a Department of Veterans' Affairs Pensioner Concession Card, or if you have a disability.

Mater Education offers a payment plan for the Health Services Assistance course fees. To pay your fees this way you’ll need to make three to five non-refundable payments—the first before the start of the course. There are no administration fees or interest charges, and no extra charges for credit card payments. Please contact us to find out about our payment plan.

Students will no longer be eligible for a government subsidised training place under the Certificate 3 Guarantee program once they complete the qualification.

Additional costs

As part of your enrolment you may need to buy:

  • Mater Education Uniform shirt (approximately $60 - $80 per shirt)
  • Closed-in black shoes
  • Black business pants or knee-length black skirt (preferably with pockets)
  • Criminal history check 'Fit2Work' ($29)
  • CPR currency ($50 - $60)
  • Any additional vaccinations you may require

Cancellation and refund policy.

Vocational placement

Vocational placement consolidates your knowledge within the real or simulated healthcare environment by giving you the opportunity to apply theory to practice. It happens at the end of the course at one of Mater’s hospitals.
Students are to complete 40-80 hours of work placement. Timetable will vary and is dependant upon workplace delivery. Your placement could be in one or more of the following disciplines:
  • acute medical
  • acute surgical
  • acute rehabilitation
  • ward services.

Learning outcome

On successful completion you’ll graduate with a HLT33115 Certificate III in Health Services Assistance qualification that will carry the Nationally Recognised Training logo. Should you leave the course before you complete it, you’ll receive a Statement of Attainment for any units of competency you’ve completed and where your course fees have been paid in full.

Course outline

This qualification comprises 15 units in total, including 7 core units and 8 elective units.

Core units

BSBMED301 Interpret and apply medical terminology appropriately
This unit contains the knowledge and skills you need to:

  • understand and respond to instructions
  • carry out routine tasks and communicate with a range of internal/external clients in a medical environment
  • use appropriate medical terminology.

CHCCOM005 Communicate and work in health or community services
This unit gives you the skills and knowledge you need to work effectively in a health setting with clients, staff, visitors, suppliers and others to meet established work requirements.
CHCDIV001 Work with diverse people
This unit gives you the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations.

HLTINF001 Comply with infection prevention and control policies and procedures
This unit describes the skills and knowledge required to follow organisational infection prevention and control procedures, including implementing standard and transmission-based precautions and responding to infection risks.
HLTWHS001 Participate in workplace health and safety
This unit describes the skills and knowledge required for workers to participate in safe work practices to ensure their own health and safety, and that of others.

HLTAAP001 Recognise healthy body systems
This unit provides the basic level of knowledge of anatomy and physiology needed to recognise healthy body systems.

BSBWOR301 Organise personal work priorities and development
This unit equips you with the skills and knowledge to organise your own work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence.

Elective units

CHCCCS002 Assist with movement
This unit provides the knowledge and skills you need to support clients who need assistance with basic physical movement.
CHCCCS020 Respond effectively to behaviours of concern
This unit describes the skills and knowledge you need to respond effectively to behaviours of concern in clients and others.
CHCCCS026 Transport individuals
This unit describes the skills and knowledge you need to transport of clients from one location to another at a particular site (or to other sites) safely, quickly and efficiently.
CHCCCS012 Prepare and maintain beds 
This unit describes the skills and knowledge required to apply bed making and cleaning practices to a range of beds to ensure that people can safely occupy a clean bed.

CHCCCS011 Meet personal support needs 
This unit describes the skills and knowledge required to determine and respond to an individual’s physical personal support needs and to support activities of daily living.

CHCCCS010 Maintain high standard of service
This unit describes skills and knowledge you’ll need as a care assistance worker (or other worker who has contact with clients) to deliver and maintain a high standard of service.

BSBFLM312 Contribute to team effectiveness
This unit describes the skills and knowledge required to contribute to the effectiveness of the work team. It involves planning with the team to meet expected outcomes, developing team cohesion, participating in and facilitating the work team, and communicating with the management of the organisation.

HLTAID003 Provide first aid
This unit describes the skills and knowledge you need to provide a first aid response to a casualty.

Duration, delivery and dates

This course is delivered over six months. Classes are delivered through two main modes of delivery:

  • Campus: Onsite at Mater Education campus (Up to two day per week*).
  • Online: Theory sessions and tutorials delivered online (est. 10 hours per week).

Within these modes, a range of class styles are utilised, including classroom work, group discussions, tutorials, online videos, online sessions and practical simulation events.

Training times

  • The Mater Education delivers classes between the hours of 8 am and 6 pm.
  • Classes are typically between Monday to Friday.
  • Students will be provided with a timetable for each term to assist in planning ahead for their training upon commencement.
Class timetables
View the indicative timetable and study expectations for students commencing study in:
* Please note: Adjustments to the delivery mode may occur while COVID-19 restrictions remain in place. Theory sessions will move to an online delivery depending upon government restrictions and community expectations.


Mater Education is proud to offer rare scholarship opportunities for some eligible students from an Indigenous or refugee background, as well as those facing financial hardship.

Scholarships are awarded on merit, and are available to eligible students commencing in the January or July intake.

If you think you are eligible, we encourage you to apply for the course and make a clear note in your application form that you’re also applying for the scholarship (list under “other relevant information”).

The successful recipient will need to demonstrate satisfactory completion of each semester and continuous enrolment to retain the scholarship.

All scholarship applications must be received no later than four weeks prior to the course commencement date. No late applications will be accepted.

Indigenous applicants

Indigenous applicants are invited to submit an Indigenous background Scholarship application letter outlining their cultural background (with confirmed Aboriginal and Torres Strait Islander Identity), goals and aspirations and a copy of achievements thus far. Two written referee reports (one professional and one personal) should also be included.

Students seeking scholarship on the basis of being of Aboriginal or Torres Strait Islander descent will be considered eligible if they can provide one of the forms of evidence below: 

  • a letter stamped with the common seal and signed by board members of an Aboriginal and/or Torres Strait Islander Land Council, or 
  • a letter stamped with the common seal and signed by a delegate of an incorporated Aboriginal and/or Torres Strait Islander organisation 
  • a copy of their birth certificate and a copy of their parent/s confirmation of Aboriginality via one of the two forms of evidence above 
  • a Statutory declaration witnessed by an authorised witness which included the applicants declaration that they: 
  1. 1. Are of Aboriginal and Torres Strait Islander descent; and 
  2. 2. Identify as an Aboriginal and Torres Strait Islander; and 
  3. 3. Is accepted as an Aboriginal and Torres Strait Islander within the community where they reside. 
*Students may be directed to the Australian Institute of Aboriginal and Torres Strait Islander Studies website to help them with locating the relevant information and documents

Refugee background applicants
Applicants with a refugee background are invited to submit a refugee background scholarship application letter which outlining their cultural background, goals and aspirations and a copy of achievements thus far. Two written referee reports (one professional and one personal) should also be included.

Students seeking scholarship on the basis of being of refugee status will be considered eligible if they can provide one of the forms of evidence below: 

  • an Australian Permanent Humanitarian Visa 
  • a Visa Entitlement Verification Online (VEVO) check 
  • refugee documentation from the Department of Immigration and Border Protection/Department of Home Affairs. 
*An Immicard will not be accepted as evidence

Financial hardship applicants
Applicants who are facing financial hardship are invited to submit a scholarship application letter outlining their current financial situation, goals and aspirations and a copy of achievements thus far. Two written referee reports (one professional and one personal) should also be included.

Students seeking scholarship on the basis of financial hardship will be considered eligible if they are an Australian or New Zealand citizen and can provide evidence that fall under one of the categories below: 

  • They hold an Australian Government low-income health care card. Eligible cards include: 
    • Centrelink Health Care Card 
    • Centrelink Pensioner Concession Card
    • Department of Veteran Affairs Health Card.
*They must provide a copy that shows a current expiry date, full name, and address (or indicates their relationship to the person whose name and address is listed). 
  • If they live independently and support themselves in full, with an annual income of under $37 000, and can provide: 
    • A written explanation of why they don’t receive Centrelink benefits
    • An ATO Notice of Assessment for the last financial year AND 
    • Their last three payslips.
  • They receive Australian government income support from Centrelink or the Department of Veteran Affairs. Eligible payment types include: 
    • Youth Allowance (Access and Equity Scholarship Application Procedure Release date: 08 Jun 2020 Printed and local copies are uncontrolled – always refer to the Mater Document Centre 3 of 9) 
    • Newstart Allowance
    • Austudy 
    • ABSTUDY 
    • Disability Support Pension
    • Carer Payment (Excluding: Family Tax Benefit Part A or B, Childcare Benefits and/or Carer Allowance).
*Applicants must provide a recent statement (less than 3 months old) that shows date issued, full name and address (or indicates their relationship to the person whose name and address is listed). A low-income healthcare card is preferred to a Parenting Payment statement. If a Parenting Payment statement is provided, it must indicate the maximum Parenting Payment rate. Bank statements will not be accepted as evidence.


Class timetables
View the indicative timetables for students commencing study in:


Apply for upcoming dates

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Certificate III Health Services Assistance - 2021 MAY South Brisbane Apply Now