Certificate III in Health Services Assistance
HLT33115
Kickstart your healthcare career
Study a Certificate III in Health Services Assistance and gain the knowledge and skills needed to work in a range of roles—from jobs as a patient care attendant or an assistant in nursing, through to support work and wardsperson positions.
This hands-on course is delivered onsite at Mater Education's world-class clinical simulation facility and taught by our team of expert educators.
You will learn:
- interpreting and applying medical terminology
- how to take vital signs
- to provide personal care to patients
- communication skills
- anatomy and physiology
- workplace health and safety skills
- skills to work in health and community services
- infection prevention and control
- how to work with patients with diverse needs.
Undertake up to 80 hours of organised placement, where you’ll have the opportunity to practice your knowledge in a real healthcare environment.
This qualification is approved for the Career Start program under the General Training Pathway. For more information on the available funding options and criteria go to the Costs section on this page. Eligibility criteria apply.

Career pathways
After completing the course, you will be qualified to work as a:
- Assistant in nursing
- Patient care assistant
- Hospital wardsperson
- Health or community support worker
- Patient support assistant
- Nurse’s aide
- Ward assistant
Assistants in Nursing provide nursing care assistance in an acute care environment. They provide direct care activities to clients according to the nursing care plan and under the direction and supervision of a registered nurse.
Other hospital assistant roles assist clinical staff with a variety of tasks including patient care, patient transportation, and maintaining cleanliness and order within hospital wards and facilities.
Course information
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Mater Education wants students to have every opportunity to succeed at their study. Our program is dynamic and delivered in a way that caters to all learning styles.
When applications are open, you will need to complete an online application addressing the following four criteria:
- What motivates you to pursue a career in healthcare at this time?
- Why do you think the Mater Education program would suit you?
- How do you plan to balance your life, work and full-time study commitments?
- List your previous working history.
Applicants will need to:
- display competence at or above Exit Level 2 in the Australian Core Skills Framework (ACSF) across all five core skills of learning, reading, writing, oral communication and numeracy. You will also be required to demonstrate sufficient digital literacy.
- agree to obtaining a criminal history check prior to workplace experience placement.
- be immunised, or in the process of being vaccinated, for the following communicable diseases:
- Hepatitis B
- Varicella (chicken pox)
- MMR (measles, mumps and rubella)
- Pertussis (whooping cough)
- Seasonal vaccinations (influenza) as required.
- have access to a reliable internet connection enabling access to Mater Education’s virtual learning environment, and a portable digital device with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player to utilise in class and at home to complete assessments and online activities.
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Career Start - General Training Pathway
Career Start is one of the Queensland Government’s core funded vocational education and training (VET) programs managed by the Department of Trade, Employment and Training (DTET).
Eligibility
Under Career Start, you may access up to two funded training places through one of the following options:
- a qualification in a certificate III under the general training pathway and an apprenticeship or traineeship. If the apprenticeship or traineeship is completed first, you are not eligible to access a general training pathway qualification under Career Start.
- two apprenticeships and traineeships in either a certificate II or III (school-based apprenticeships and traineeships are included in this total).
Note: Students who successfully complete this qualification under the General Training Pathway will no longer be entitled to access a subsidised training place.
General Training Pathway
To be eligible, you must:
Non-concessional student co-contribution — $750
- be aged 15 years or older, and no longer in school
- permanently live in Queensland;
- be an Australian or New Zealand citizen, Australian permanent resident (includes humanitarian entrants), or a temporary resident with an eligible visa subclass
- not already have a certificate III or higher qualification completed within the last 10 years (qualifications completed as a school student, and foundation skills qualifications don't count)
- not be enrolled in another qualification, even if it's on hold or deferred, whether funded by Department of Trade, Employment and Training or not (foundation skills qualification don't count).
Concessional student co-contribution — $375
All of the above plus:
- hold a Health Care, Veteran, or Pensioner Concession Card, or are the partner or dependent of someone with such a card and are named on the card;
- have a Commonwealth form confirming eligibility for concessions under a Health Care, Veteran, or Pensioner Concession Card;
- identify as Aboriginal or Torres Strait Islander (First Nations people);
- have a disability
Full Fee-paying student - $4 490
If you are not eligible for a subsidy, Mater Education offers payment plans.
To pay your fees this way you’ll need to make non-refundable payments—the first before the start of the course. There are no administration fees or interest charges, and no extra charges for credit card payments. Please contact us for more information.
Additional costs
As part of your enrolment, you will need:
- Mater Education uniform shirt (~$60 - $80 per shirt)
- Closed-in black shoes
- Black business pants or knee-length black skirt (preferably with pockets) with stockings
- Criminal history check (~$30)
- Any additional vaccinations you may require
- Microsoft compatible electronic device and internet access
Cancellation and refund policy.
Students are to apply for credit prior to course commencement for previously completed units of competency. Where evidence of credit transfer is not provided prior to commencement of the course, tuition fees will apply.
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This course will take 15 weeks plus up to 80 placement hours to complete.
Classes will be blended in delivery, including both:
- Onsite: Delivered at Mater Education (Up to two days per week).
- Online: Students will need to allocate additional self-guided learning outside of class (est. 10 hours per week).
Within these modes, a range of class styles are utilised, including classroom work, group discussions, tutorials, online videos and practical simulation events.
Training times
- Mater Education typically delivers classes between Monday and Friday from 8.30am to 3.30pm.
- Students will be provided with a timetable for their studies to assist in planning ahead for their training upon commencement.
Class timetables
Upcoming dates for this course are to be advised and the indicative timetable and study expectations for students commencing study will be published here.
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This qualification comprises 15 units in total, including 7 core units and 8 elective units.
Core units
BSBMED301 Interpret and apply medical terminology appropriately
This unit contains the knowledge and skills you need to:- understand and respond to instructions
- carry out routine tasks and communicate with a range of internal/external clients in a medical environment
- use appropriate medical terminology.
CHCCOM005 Communicate and work in health or community services
This unit gives you the skills and knowledge you need to work effectively in a health setting with clients, staff, visitors, suppliers and others to meet established work requirements.
CHCDIV001 Work with diverse people
This unit gives you the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations.
HLTINF006 Apply basic principles and practices of infection prevention and control
This unit describes the skills and knowledge required to follow organisational infection prevention and control procedures, including implementing standard and transmission-based precautions and responding to infection risks.
HLTWHS001 Participate in workplace health and safety
This unit describes the skills and knowledge required for workers to participate in safe work practices to ensure their own health and safety, and that of others.
HLTAAP001 Recognise healthy body systems
This unit provides the basic level of knowledge of anatomy and physiology needed to recognise healthy body systems.
BSBWOR301 Organise personal work priorities and development
This unit equips you with the skills and knowledge to organise your own work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence.Elective units
CHCCCS002 Assist with movement
This unit provides the knowledge and skills you need to support clients who need assistance with basic physical movement.
CHCCCS020 Respond effectively to behaviours of concern
This unit describes the skills and knowledge you need to respond effectively to behaviours of concern in clients and others.
CHCCCS026 Transport individuals
This unit describes the skills and knowledge you need to transport of clients from one location to another at a particular site (or to other sites) safely, quickly and efficiently.
CHCCCS012 Prepare and maintain beds
This unit describes the skills and knowledge required to apply bed making and cleaning practices to a range of beds to ensure that people can safely occupy a clean bed.
CHCCCS010 Maintain high standard of service
This unit describes skills and knowledge you’ll need as a care assistance worker (or other worker who has contact with clients) to deliver and maintain a high standard of service.HLTAID009 Provide cardiopulmonary resuscitation
This unit describes the skills and knowledge required to perform cardiopulmonary resuscitation (CPR) in line with the Australian Resuscitation Council (ARC) guidelines.Assistant in Nursing Pathway
HLTAIN001 Assist with nursing care in an acute care environment
This unit describes the skills and knowledge required to provide nursing care assistance in an acute care environment.HLTAIN002 Provide non-client contact support in an acute care environment
This unit describes the skills and knowledge required to provide a range of non-client contact support to a nursing team delivering nursing care in an acute care environment.Hospital Assistant Pathway
HLTHSS003 Perform general cleaning tasks in a clinical setting
This unit describes the skills and knowledge required to perform general cleaning duties to maintain a clinical area in a clean, tidy and fit for use condition.
HLTHSS007 Handle medical gases safely
This unit describes the skills and knowledge required to handle medical gas equipment in a safe manner within the health care environment.
Should you leave the course before you complete it, you’ll receive a Statement of Attainment for any units of competency you’ve completed and where your course fees have been paid in full.

Placement
Mater Education has a dedicated placement team who will make arrangements for your mandatory placement as part of this program.
If you choose the Assistant in Nursing Pathway you will undertake 80 hours of organised placement, where you’ll have the opportunity to develop and utilise your knowledge and skills in a real healthcare acute environment.
When you choose the Hospital Assistant Pathway, you will undertake 40 hours of organised placement as part of the course in generalist areas.
You will undertake workplace experience placement in a variety of areas and specialties including:
- Ward services
- Acute and chronic areas
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